What Are Technical Support Services?
Even a simple business website or personal blog are much more complex today than even a few years ago. And if you have a more interactive mobile presence or a responsive e-commerce site things get even more technical. And that is where technical support services can save you time, money, and frustration, and potentially much worse.
All the details
There are domain registration and web hosting options to deal with. Third party plugins often face compatibility issues. And who is sandbox testing your e-commerce payment gateway? Not to mention endless other details that can come up, usually at the worst possible time! Most businesses are not ready to handle technical details, far less emergencies, on their own. On call or contract technical support services are a cost effective alternative to their own IT staff for many small to midsize firms.
Need technical help?
Perhaps you have a web site already, but are often irritated by glitches or concerned about your current network security. Or maybe you don’t yet have a site and are not sure what to do next. Either way, Studio 5 Innovation’s technical support services can provide peace of mind. Whether you need a trustworthy provider of website hosting and maintenance, network security, or domain registration, you can count on us. We’re there for you, even if you just need a way to manage emails more effectively.
to monitor a lunch room coffee pot!
Hackers find and exploit security flaws.
70% of them are spam!
We can protect your website from cyber threats, including malicious login attempts, denial of service attacks, security breaches and information theft.
We can host your business website or e-commerce store ourselves, or we can help you find an approved third-party hosting provider.
We can back up your website every up to every four hours on a regular basis and upload the latest files to our secure cloud storage.
Our regular maintenance services keep your website framework, database, plugins, and extensions up-to-date and working smoothly.
We can help you get branded email for your domain, set up mailboxes for yor team, and configure an email network for your business.
Don’t get burned by a bad domain registrar! Protect yourself and let us handle your domain purchase, registration, and DNS configuration.
to keep the internet running today.
speed of 2 megabits per second.
did you know?
is created by bots and malware.
hands on support
And while we generally provide technical support services via email, phone, Skype, or Google Chat we understand there are times when you really need someone to hold your hand. Don’t worry, we make house calls!
we can help!
We’ve helped many clients work through technical issues, get their email working, and deal with potential security threats. If you are in need of secure hosting for your e-commerce site, or just want to learn how simple security measures can protect your business we are here to help!
Simply fill out the form on the right or contact us with any questions. We look forward to hearing from you!
what our clients say
The website [designed by ESPRESSO | Studio 5] has set a very good light for our restaurant. We’ve received significant press coverage within The Seattle Times and even national publications.
ESPRESSO | Studio 5 is everything that you could ask for in an agency. They offer a wide range of services and do each one exceptionally well. I am very happy with our new website design.
ESPRESSO.digital did a phenomenal job … I appreciate their professionalism and friendliness. They have been very engaging.
People have said that they like our website. Overall, it’s a high quality page that ESPRESSO | Studio 5 created for us.
They did a complete redesign of the site, from what was pretty clunky to something rather impactful. People have been really impressed. Of our peer groups, it’s really one of the finer sites.
They did a great job project managing me, which I needed and I expected, because I’m running around trying to do my small business. I really enjoyed working with them immensely.
The website is drastically easier to use. They were responsive. Once you get to work with them, they’re pretty fun to work with.
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